Before dispatch
Product availability, choice, and order details are confirmed before the final arrangement is made. Any questions can be discussed directly.
Returns & exchange
Returns are reviewed directly with the business
This website does not currently publish a generic ecommerce return policy for all products. The final return or exchange terms are confirmed by the business directly after a product enquiry and order discussion.
If there is a concern with a product, damaged item, or delivery issue, the customer should contact the business through WhatsApp or the listed contact details to discuss the next steps.
After delivery
If there is a concern after delivery, please reach out to the business to discuss the specific item and the appropriate next step.